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BEI Blog Archive

Communication: Close The Gap  (2010/08/22)

Brenda Eckstein

Poor communication is often stated as a major problem facing business and the professions

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Why a Customer Service Strategy is Critical  (2010/06/24)

Gary Eckstein

Gary is a business consultant and trainer based in Sydney, Australia but operating internationally

View

Networking At Its Best  (2010/06/22)

Brenda Eckstein

Networking is a process and not a transaction

View

‘On a high note: 2010 FIFA World Cup’  (2010/05/24)

Brenda Eckstein

Excitement mounts in South Africa! ‘Football Fridays’ focus attention on our hosting the long awaited 2010 FIFA World Cup

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Your Life’s Story  (2010/05/23)

List developed by Brenda Eckstein

This article is devoted to family, friends and business associates who have enriched my life

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Lessons in Communication Skills  (2010/05/10)

Brenda Eckstein

My son, Gary is a business consultant and trainer View


A Letter From My Dog… And Other New Perceptions  (2010/04/27)

Brenda Eckstein

An annual convention of the National Speakers Association of Australia ( View


Countdown To The 2010 Fifa World Cup – Part 2 (2010/04/23)

Brenda Eckstein

On June 11 the 2010 FIFA World Cup hosted by South Africa begins

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Communication skills: 2010 FIFA World Cup  (2010/04/20)

Brenda Eckstein

The final countdown for the long awaited 2010 FIFA World Cup has begun

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Leadership Lessons  (2010/04/13)

Brenda Eckstein

‘Brenda Eckstein International’ specialises in leadership development, a subject which has been of great interest to me for many years

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Networking Profile  (2010/04/06)

Brenda Eckstein

Within organisations there is usually a wealth of networking experience

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Choosing a Learning Management System  (2010/03/30)

Gary Eckstein

Gary is a trainer and technology consultant based in Sydney, Australia

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Expand Your Network  (2010/03/23)

Brenda Eckstein

Expand your personal network by improving the quality of relationships within your existing network, and also by adding new contacts in a purposeful manner

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10 Step Document Review Best Practice  (2010/03/16)

Gary Eckstein

Gary Eckstein is a View


Ten Tips on Assertiveness  (2010/03/09)

Brenda Eckstein

1

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Change Management: A Simple and Effective Lesson (2010/03/02)

Gary Eckstein

Gary is a business consultant and trainer based in Sydney, Australia but operating internationally

View

Let people know what your needs are  (2010/02/23)

BRENDA ECKSTEIN

In networking, so often we forget to tell others what we need

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10 tips to help you become the ‘person of choice’  (2010/02/16)

BRENDA ECKSTEIN

BEI successfully provides training in helping people ‘move up the ladder’

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Discover the person sitting next to you  (2010/02/09)

BRENDA ECKSTEIN

In an article entitled ‘Who is this person sitting next to you?’ Ross Snyder, of the Chicago Theological Seminary (1968), said:

‘You might say a name, describe how tall he is, and the colour of eyes and hair

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Ten tips on sustainable customer service  (2010/02/02)

BRENDA ECKSTEIN

During 2009, ‘Brenda Eckstein International’ in conjunction with ‘Leverage and Growth’ (Leon Grové) presented many ‘ View


Ten steps to effective delegation  (2010/01/26)

BRENDA ECKSTEIN

There are many people who hesitate to delegate for a number of reasons

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Identify the benefits of personal networking  (2010/01/19)

BRENDA ECKSTEIN

More information on personal networking can be found in View


Use Objectives for Success (2010/01/12)

GARY ECKSTEIN

Most of us have personally set or have been provided with objectives

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How to deal with dissatisfied customers (2010/01/05)

BRENDA ECKSTEIN

Ten steps for handling dissatisfied customers

When you become aware that there is a problem:

1) Immediately provide an opportunity to allow the customer to fully express his or her dissatisfaction to you in private

View

Use business cards as a source of conversation (2009/12/29)

BRENDA ECKSTEIN

More information on personal networking can be found in View


Organise your thoughts and your information (2009/12/22)

BRENDA ECKSTEIN

Often we procrastinate before providing a written or verbal message

View

Business Blogs (2009/12/15)

GARY ECKSTEIN

Brenda Eckstein International is pleased to begin this new series of weekly blogs with an article by associate, Gary Eckstein, business consultant based in Sydney, Australia — View




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Phone: +27 (0)33 3425 432
Fax:+27 (0)86 5188 205
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Email:brenda@strategy-leadership.com
What’s New?
The BEI workshop 'Effective Delegation' will be presented in Pietermaritzburg and Umhlanga in September.
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Blog View Archive
Communication: Close The Gap
Why a Customer Service Strategy is Critical
Networking At Its Best
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