Training
Develop skills which enable you to set the vision and motivate others to 'buy in' to the process and help reach goals. Bring out the best in individuals and teams so that you achieve positive results. Develop skills that will help you and your team achieve even greater success.
Whether we are looking at group or personal leadership, we can continuously improve on our performance. Programmes are developed to suit the needs of groups and individuals and these may include:
a. Developing a code of professionalism.
b. Developing a team constitution.
c. Communication skills.
d. Goal setting.
e. Problem solving and creative thinking.
f. Building positive relationships.
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SOCIAL NETWORKING AS A BUSINESS TOOL |
Workshops are developed to suit the specific needs of the group and range in time from two hours to two days, depending on the time available. The new two-hour training session based on the ‘ABCs of Effective Networking’ (published October 2008) is in great demand.
Brenda Eckstein International was awarded the prestigious ‘Star Three’ award by the South African Services Seta and shares her expertise in customer service workshops. Brenda has presented training in customer service and helped business implement programmes for many years. The training may be linked to sustainable customer service strategy (see the section on strategy) or provide the basics for an ‘in house’ programme.
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'How to Get Your Point Across'
Learn to get your point across whether speaking in small groups, meetings or addressing a wider audience. An easy and effective method is shown and applied to verbal and written communication.
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'Presentation Skills'
Improve your presentations and speeches. This is a field in which Brenda has extensive experience as an instructor, evaluator and judge of contests in many different countries.
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‘Conversation skills’
Enhance your conversation skills and use these tools to build and sustain positive relationships.
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'How to Delegate Effectively'
Increase your available time by learning and practising ten easy steps to effective delegation (developed by Brenda).
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‘Assert yourself’
Achieve results through confidently being assertive rather than aggressive.
This topic is gathering momentum and the training shows how to authentically promote your ‘best self’ and develop skills that will enable you to be ‘the person of choice’.
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BRAND YOURSELF AND YOUR BUSINESS FOR PROFITABILITY |
Brenda Eckstein and Bonny Richardson combine their talents and experience to present an action-packed workshop which provides relevant information and ‘know how’ on building your personal brand and simultaneously developing and strengthening your business brand. Participate effectively in this workshop and you will achieve even greater success. For further information click here.
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ENHANCE YOUR EXECUTIVE SKILLS (EYES) |
BEI specialises in presenting ongoing programmes for organisation and business and these may include working in association with other presenters. Using trainers who are specialists in their fields, BEI presents 'public' or 'in house' training programmes tailored to suit the needs of leaders and managers in government, business, organisations and professions.
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